Free Shipping on orders $100 and over
Refund policy
You may return most* full priced items within 5 days of delivery for a full refund. The item must be post marked within 5 days of you receiving the item, we do not need to receive it back within 5 days.
Returns within 10 days of delivery will be issued a store credit.
Return shipping is currently not included, so please ship back the item(s) with your order number enclosed and we will issue the refund or store credit as per above.
Return Address: 2471 Bingamon Road, Elyria Ohio 44036, United States
All sale items are final sale.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
*Special occasion gowns and dresses are final sale. Please contact us prior to ordering, as our gown/formal dress inventory is not updated daily. Contact us for current size/color availability. If you have questions about which items constitute as "special occasion", please contact us.
Please contact us with any questions about the policy.