Shipping & Returns

Shipping:

We will ship all in stock orders within 5 days of the order being placed. If you would like to expedite shipping, there is a flat fee of $35 available for overnight-2 day shipping. Free standard shipping offered to anywhere in the USA on orders $100 and over. All other orders shipped within the USA will have a flat rate of $7 per order. International shipments have a flat rate fee of $35.

*If we do not have your item in stock and you would like to place a special order, this order cannot ship free and will have additional shipping costs depending on where you live and the item you are ordering. Please call prior to ordering if you would like the exact shipping costs. 

We can ship to virtually any address in the world. If you live outside of the US or current offered international locations, please contact us and we will calculate shipping costs based on your address and bill you through Paypal. 

 

Return Policy:

You may return most* full priced items within 5 business days of delivery for a full refund and within 10 business days of delivery for a store credit. Shipping time to you and returning to us is not factored into that number of days (ie. we ask that it is postmarked within said time frame).

We do not provide free return shipping labels**, so please ship back the item(s) with your order number enclosed with whatever delivery carrier is convenient to you (UPS, USPS, FedEx, etc), in any packaging (can be original packaging). We will issue the refund or store credit as per above. 

 

Return Address: Winged Monkey -  2471 Bingamon Road, Elyria Ohio 44036, United States

All sale items are final sale. 

*Items that are not eligible for returns will state so on their product page, and are final sale. Please contact us prior to ordering if you have questions about sizing and availability. If you have questions about which items constitute as "special occasion", please contact us. 

**We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

Please contact us with any questions about the policy.